Question 1

Do you offer drug testing for individuals?

Accepted Answer

No. A WorkSafe Service provides drug and alcohol testing strictly for employers and organizations. We do not offer walk-in testing, personal testing, or court-ordered testing for individuals.

Question 2

What\u2019s the difference between DOT and Non-DOT testing?

Accepted Answer

DOT testing follows federal regulations under 49 CFR Part 40 and applies to safety-sensitive employees in transportation and other regulated industries. Non-DOT testing follows employer or state guidelines.

Question 3

How do I know if I need a Third-Party Administrator (C/TPA)?

Accepted Answer

You may need a C/TPA if you manage DOT-regulated employees, operate a small fleet, or want assistance coordinating collections, random pools, reporting, and compliance oversight.

Question 4

Can A WorkSafe Service help write our drug testing policy?

Accepted Answer

Yes. We create DOT and non-DOT compliant policies tailored to your operations, workforce, and regulatory requirements.

Question 5

What\u2019s required to start a compliant drug testing program?

Accepted Answer

You\u2019ll need a written policy, a designated DER, a compliant testing process, access to a certified lab, and a reliable method for managing results and documentation. We can set up everything for you.

Question 6

Do I need to register with the FMCSA Clearinghouse?

Accepted Answer

If you employ CDL drivers under FMCSA, yes. Employers must register, run pre-employment queries, and complete annual checks. We can manage this for you.

Question 7

What is a DER and do I need one?

Accepted Answer

A DER (Designated Employer Representative) is responsible for receiving results, making testing decisions, and managing the program. Every employer running a testing program should have a DER.

Question 8

What types of drug and alcohol tests do you offer?

Accepted Answer

We offer DOT and non-DOT urine drug testing, breath alcohol testing, oral fluid testing (select locations), post-accident testing, reasonable suspicion testing, and return-to-duty testing.

Question 9

Can you do drug testing onsite at my workplace?

Accepted Answer

Yes. We provide mobile drug testing services across Oregon, including emergency response, onboarding days, and scheduled onsite visits.

Question 10

Where can employees go for testing outside our area?

Accepted Answer

We partner with 5,000+ collection sites nationwide, giving your employees access to convenient testing locations no matter where they work.

Question 11

What happens after a failed drug test?

Accepted Answer

For DOT-regulated employees, the employee must be referred to a Substance Abuse Professional (SAP) and complete the Return-to-Duty process. Non-DOT employers should follow the steps outlined in their workplace policy.

Question 12

Do you provide SAP referrals?

Accepted Answer

Yes. We connect employers with DOT-qualified SAPs at no cost.

Question 13

Can you help us prepare for a DOT audit?

Accepted Answer

Absolutely. We assist with policy review, documentation organization, recordkeeping, and program compliance checks.

Question 14

What training is required for DOT supervisors?

Accepted Answer

DOT requires Reasonable Suspicion Training for supervisors of safety-sensitive employees. We offer this training live, virtual, or on-demand.

Question 15

What if my supervisors aren\u2019t sure when to test?

Accepted Answer

We can train supervisors on recognizing impairment indicators, documenting concerns, and making compliant testing decisions. Ongoing support is available for DERs and leadership teams.

A WorkSafe Service

Frequently Asked Questions

Getting Started

Compliance Requirements

Testing Types

Incidents & Return-to-Duty

Supervisor Questions

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