A WorkSafe Service

Frequently Asked Questions

Getting Started

Do you offer drug testing for individuals?

No. A WorkSafe Service provides drug and alcohol testing exclusively for employers and organizations. We do not offer walk-in or court-ordered testing for individuals.

What’s the difference between DOT and Non-DOT testing?

DOT (Department of Transportation) testing follows strict federal rules for safety-sensitive industries (like trucking, transit, and aviation). Non-DOT testing is governed by company policy and applies to general workforce employees.

How do I know if I need a Third-Party Administrator (C/TPA)?

If your company is covered by DOT regulations or if you need help managing drug testing programs (randoms, MRO, policy, records), a C/TPA ensures your compliance and saves you time.

Can A WorkSafe Service help write our drug testing policy?

Yes. We help employers develop compliant, enforceable policies tailored to their industry and workforce.

Compliance Requirements

What’s required to start a compliant drug testing program?

You’ll need:

  • A written drug & alcohol testing policy
  • Enrollment in a compliant C/TPA program (if DOT)
  • Access to certified labs and MRO review
  • Supervisor and DER training (if DOT)
Do I need to register with the FMCSA Clearinghouse?

 If your company operates CDL vehicles regulated by the FMCSA, you must register with the Clearinghouse and conduct queries for all new hires and annually for existing employees.

What is a DER and do I need one?

 A DER (Designated Employer Representative) is the person in your company responsible for managing drug testing and receiving results. Every employer running a testing program should have one.

Testing Types

What types of drug and alcohol tests do you offer?

We offer urine testing (DOT & Non-DOT), breath alcohol testing (BAT), and oral fluid testing (at select locations). Hair testing is not currently offered.

Can you do drug testing onsite at my workplace?

Yes! We provide mobile drug testing services across Oregon, including emergency response, onboarding events, and scheduled visits.

Where can employees go for testing outside our area?

 We partner with 5,000+ certified collection sites across the U.S. for nationwide testing — including Quest, LabCorp, and i3Screen partners.

Incidents & Return-to-Duty

What happens after a failed drug test?

DOT employers must refer the employee to a Substance Abuse Professional (SAP) and follow the Return-to-Duty process. Non-DOT employers should follow their company policy.

Do you provide SAP referrals?

Yes. We refer to DOT-qualified SAPs who can begin the required evaluation and return-to-duty process.

Can you help us prepare for a DOT audit?

Absolutely. We offer pre-audit assessments, file reviews, and support to ensure your program is fully compliant.

Supervisor Questions

What training is required for DOT supervisors?

DOT requires Reasonable Suspicion Training for all supervisors overseeing safety-sensitive employees. We offer this training live or on-demand.

What if my supervisors aren’t sure when to test?

Our training and policy development help guide your team. We also provide direct support if questions come up day-to-day.

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